3.1 Fraudulent Bookings

You must NOT:

• Use stolen or unauthorized payment methods
• Provide false payment information
• Make bookings with no intention to honor them
• Create fake reservations to block inventory
• Manipulate pricing or availability systems
• Use someone else’s identity without authorization
• Claim false refunds or chargebacks

Consequences:

• Immediate booking cancellation
• Account termination
• Reporting to law enforcement
• Legal action for damages

3.2 Misuse of Platform

Prohibited Actions:

• Creating multiple accounts to abuse promotions
• Using automated bots or scraping tools
• Attempting to access restricted areas of the Website
• Reverse engineering our systems or software
• Interfering with Website operations
• Overloading servers with excessive requests
• Circumventing security measures

Prohibited Content:

• Uploading malware, viruses, or harmful code
• Injecting scripts or malicious content
• Attempting SQL injection or XSS attacks
• Exploiting security vulnerabilities

3.3 Commercial Misuse

You may NOT use our services to:

• Resell bookings for profit without authorization
• Operate a competing booking platform using our inventory
• Aggregate our content for commercial purposes
• Scrape pricing data for competitive intelligence
• Create unauthorized mirror or derivative sites
• Frame our Website within another domain

Exceptions:

• Authorized travel agents with written agreements
• Licensed affiliates with partnership contracts

3.4 Intellectual Property Violations

Prohibited:

• Using our logos, trademarks, or branding without permission
• Copying Website content or design
• Redistributing our property descriptions or images
• Claiming ownership of our intellectual property
• Creating counterfeit booking confirmations
• Falsely representing affiliation with Golden Travel

3.5 False Information

You must NOT:

• Provide fake names or contact information
• Use temporary or disposable email addresses with intent to defraud
• Falsify guest details or numbers
• Misrepresent special circumstances (e.g., fake disabilities)
• Submit false reviews or testimonials
• Impersonate other users or entities

3.6 Abusive Behavior

Toward Properties:

• Harassment of property staff
• Threatening behavior
• Discrimination based on protected characteristics
• Excessive or unreasonable demands
• Intentional property damage
• Violation of property rules

Toward Golden Travel:

• Abusive language toward customer support
• Threatening litigation for frivolous reasons
• Excessive or vexatious complaints
• Intimidation or harassment of staff

Toward Other Users:

• Harassment or bullying
• Discriminatory behavior
• Sharing private information without consent